Inbox
One address, five readers, four working days
There is no press office here and no separate corrections line. Everything lands in the same inbox and one of the five of us answers it by hand. Corrections take priority over everything else, including questions from publishers.
If you would rather use ordinary email, write to [email protected]. The form below does the same job and tells you immediately if something is missing.
What happens next
How your message is handled
Messages are read in the order they arrive, with corrections pulled to the front. If your message points out a factual error we will fix the entry, add a dated line to the log below, and reply to tell you what changed. If we disagree with a correction we will say why rather than quietly leaving it.
- Read. One of the five of us opens it. There is no automated triage and no ticket number.
- Checked. For a factual claim we go back to the game, not to our notes, which occasionally means reinstalling something.
- Answered. Usually within four working days. Longer if it needs a third pass, and we will tell you that it does.
- Logged. Any change to a published entry appears in the correction log with a date.
We do not publish reader messages, quote them on the site, or pass them to anyone outside the desk.
Correction log
Everything we have had to fix
Kept in public because a correction log that only the writer can see is not a correction log. Entries are listed newest first, and the original wording stays in our records so we can show what was changed if anyone asks.
| Date | Entry | What we changed |
|---|---|---|
| 18 July | Cave system, exploration | We wrote that the hidden-passage cue was audio-only. A reader showed that a visual indicator exists but is tied to a setting disabled by default. Rewritten, with the setting named. |
| 2 July | Sixty tracks, rhythm | Track count corrected from fifty-eight to sixty. Our first pass predated a free update that added two charts. |
| 9 June | Seasons, smallholding | Second-pass timing was given as thirty-six hours; the note file said forty. Arithmetic error on our part, corrected. |
| 21 May | Set pieces, corridor shooter | Added the minority position from the desk split, which had been summarised in one line rather than printed in the writer’s own words as our method requires. |
| 4 April | Mystery, detective | We described subtitles as having no speaker-name option. They do. Corrected the same day it was flagged. |
| 16 February | Yardstick page | Accessibility checklist expanded from four items to six after two readers pointed out that motion reduction and colour reliance were missing. |
Also useful
Two things worth knowing before you write
We read every suggestion, but the queue is genuinely long and the method is slow, so a game suggested today is unlikely to appear in the log inside a year. What helps most is a sentence on why you think a second pass would tell us something a first pass would not — that is the only criterion we really use when choosing.
Suggestions in the genres listed on the voices page as outside our coverage will be answered honestly rather than added to the queue.
Use the same form and choose the publisher option. Two things to save everyone time: we do not publish inside three months of release under any circumstances, so embargo dates are irrelevant to us, and we accept a game copy and nothing else — no travel, no hardware, no events, no conditions attached to coverage.
Where a copy is supplied, every entry says so plainly. If that is a problem, please do not send one.
Where we are
The desk itself
We share the second floor of a converted works building on Colegate, in the north of the city. It is not a public office and there is no reception for visitors, but post reaches us reliably.
Joremalix
Second floor, St George’s Works
51 Colegate
Norwich NR3 1DD
United Kingdom
Email: [email protected]
Data questions: choose “My personal data” in the form above, or see the privacy policy.